Elevating luxury hospitality together

Mews x Hôtels & Préférence

With smart automation, unmatched flexibility and deep guest insights, Mews helps Hôtels & Préférence deliver personalized luxury at every touchpoint – from effortless check-ins to regionally-inspired dining.

Transform your operations

Trusted by over 12,500 the world’s best hospitality brands, including leading independent and soft brand hotels.

Explore our customers

Why Hôtels & Préférence chose Mews

With the most advanced and unified technology, Mews simplifies and automates hotel operations from front of house to back office, giving you more time to focus on guests and maximize revenue.

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Be the next Hôtels & Préférence success story

Read about Hôtel VillaPona’s transformation with Mews

“Getting equipped with a PMS can seem daunting, but Mews supports you every step of the way. The platform is modern, intuitive and designed for both small independents and larger hotels. It automates what matters, saves time and delivers a smooth guest experience.”

Émilie Gonin

Owner and General Manager

Hotel VillaPona

Know your guests better than ever before

Guest-centric solutions give you a 360-degree view of customers, helping to strengthen guest loyalty and increase revenue through meaningful personalization.

Personalize every touchpoint with unified guest insights from PMS, POS and loyalty programs
Drive personalization and upsells with AI Smart Tips
Give guests a personalized, warm welcome with detailed insights from the online guest journey

Automate operations and elevate service

Free your team from time-consuming tasks, enhance your guest experience and run your hotel more efficiently with smart automation – from frictionless payments to real-time Flexkeeping updates.

Save 10 hours per week by automating end-to-end operations
Make every transaction seamless and secure – from booking to dining and spa charges – with Mews Payments
Boost Flexkeeping productivity with the Mews Flexkeeping App, offering real-time updates, reporting and smart scheduling

Ready to get started?

Maximize efficiency and profitability

Gain full visibility and control over your hotel's operations with a centralized dashboard, instant reporting and smart revenue management tools.

Manage bookings, track availability and access different views from a centralized, real-time dashboard
Simplify reporting with instant access to action logs and flexible reports on any device
Optimize revenue with flexible pricing rules, local package rates and integrations with top revenue management providers

Build a tech stack that best suits you – and your guests

With over 1,000 integrations, Mews Marketplace is hospitality’s largest app store, giving you the flexibility to create a tech stack tailored to your hotel with:

Seamless, no-fee integrations – Easily sync with your existing tech stack with zero integration fees
Open API for total flexibility – Build a future-proof, scalable system that adapts to your hotel's evolving needs
2-way PMS integration with SynXis – Manage rates, availability and restrictions in SynXis, and receive bookings directly in your PMS
Qualitelis integration – Boost guest engagement with smart CRM, guest management and reputation tools that help you connect before, during and after every stay

POS designed for hotel restaurants and bars

Streamline your food and beverage operations with Mews POS – a mobile, cloud-based system built for hotels. Fully integrated with your PMS, embedded payments and real-time data, helping your staff deliver smoother, faster service.

Take orders and process payments anywhere
Ensure secure, automated transactions with embedded payments
Track inventory in real time
Optimize operations and enhance guest experiences with partner integrations

Read our guide to learn more about the key benefits of combining your POS and PMS.

Switching to Mews is simple. Here’s how.

Switching to a new PMS can feel like a big leap. But with Mews, it’s a smooth landing. Migrate in as little as 30 minutes on go-live day with minimal downtime and 24/7 expert support.

80%

faster onboarding compared to legacy systems

Deploys in weeks – or even days

Our dedicated team of deployment managers can get you up and running in just a few weeks, so you can start experiencing the power of Mews quickly.

Minimal downtime

Guest profiles, future guest reservations, payments and company profiles all easily transfer from your old PMS right into Mews, so there’s no disruption.

Open APIs

Mews fits with your existing tech ecosystem whichever way works best for you, either via integrations or the platform UI.

Mews University

Learn at your own pace with Mews University, our online, self-guided training module.