Cresta Palace embraces connectivity for full-service stays
The Swiss boutique hotel uses Mews to connect a variety of services and experiences.
increase in RevPar
from January 2021 to January 2022
One chargeback in
automated card payments
through Mews Payments
With a number of services on offer for guests, Cresta Palace needed an integrated payments solution that’s fast and flexible.
Mews Payments is a fully connected payments solution that allows staff to process payments quickly while also providing maximum convenience for guests. Once payment details have been taken, further transactions can be actioned without the guest having to present their card. Cresta Palace also use Mews Terminals for an integrated payments journey at every step.
• One chargeback in 18 months
• 99.9% automated card payments through Mews Payments
Cresta Palace is a full-service property with a variety of offerings for guests, and managing the various tools and software can be time-consuming.
Mews Marketplace is the hospitality’s biggest app store, with over 600 integrations for properties to connect with. Many providers are plug-and-play, meaning the Cresta Palace team can start using new integrations immediately, and billing is simple because all fees are rolled into a single payment.
• 17 connected integrations
• Zero connection fees
Cresta Palace currently use 17 integrations through Mews Marketplace.
The Cresta Palace team will continue to build on their successes with Mews. In particular, they will test ways to increase occupancy and revenues through integrations available on Mews Marketplace while ensuring the guest experience becomes even more connected.
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