Trust You

Topline

Trustyou utilise guest feedback during each stage of the guest journey, from searching, booking, on-site experience and post-stay feedback in order to increase online visibility, improve operations, and drive hotel revenue.

TrustYou’s all-in-one Customer Experience Platform empowers hoteliers to collect, analyze and reply to feedback from their guests, identify areas for improvement, and address issues promptly. This leads to guest satisfaction, positive reviews, and more bookings.

• One Platform that allows you to access and take action on all feedback.
• The best insights from detailed analysis of guest reviews to improve performance.
• Utilize check-in, on-site pulse-check, and post-stay surveys
• Benefit from state-of-the-art artificial intelligence (AI) to respond to all feedback

Top Integration Features

• Self-Service to navigate entities, segments, and groups
• Comprehensive inbox featuring all reviews & ResponseAI
• Customized unlimited surveys across the guest journey
• Business Intelligence & Operations to get competitive insights
• Review and Survey widgets to boost SEO and brand loyalty