Independent hotels
Put your property at the top of everyone’s list

.png?width=240&height=240&name=The-Dylan_240x240%20(1).png)

.png?width=240&height=240&name=Good-Hotel_240x240%20(1).png)



The Dylan Amsterdam, Netherlands
A hospitality platform that drives efficiency everywhere
Mews is designed to improve every process and outcome in your business. Automation streamlines the customer journey and hotel operations, saving your team hours of time every week.
Automated guest journey
From booking confirmation to check-out, make the guest experience digital and contact-free.
Read moreIntegrated secure payments
Instantly process transactions in a single click with a fully integrated payment gateway.
Read moreAgile property management
From tablet check-in to guest messaging, all front-desk operations can run on mobile wherever you are.
Read moreOne-screen reservation management
Manage all reservations from a single screen, with a real-time overview of bookings.
Read moreBusiness intelligence
Dive into the data and get valuable insights from powerful analytics and reporting.
Read more
Eccleston Square Hotel, London
Go from good to great
Mews is the most open and extensible hospitality platform in the market. Use built-in tools and partner integrations to drive even more innovation.
Marketplace integrations
Integrate with over 400 solutions for upselling, customer experience and much more.
See our integrationsAdvanced revenue management
Optimize inventory and rates with built-in tools or integrate with popular revenue solutions.
Read moreMarketing and upselling
Create targeted marketing campaigns using specialized solutions like Revinate and Oaky.
API for connection and innovation
Integrate or build on Mews with connector, channel, and booking engine APIs.
Read more
The Dylan Hotel Amsterdam, Netherlands
Five-star customer success
From on-boarding to product training to property reporting, the customer teams at Mews are here to ensure your success.
On-boarding properties
Implementation specialists will have your property switched over to Mews in a matter of days.
Mews University
Train your team with our live training courses, recorded videos, exams and certifications.
Customer support
You'll always get 24/7 email and chat support, plus live phone support for any urgent issues.
Platform security
Mews is a 100% cloud platform on Azure with regular audits, certifications and third party testing.
Related resources

Blog | 29 May 2020
The contact-free hotel: A vision of the new hospitality
Guest health and safety has never been more important. One of the ways that hospitality can recover is by introducing contact-free hotels.
Read more

Blog | 27 March 2020
“Our checkout time has gone from 5 minutes to 2 minutes, easily” | The Opera Hotel Zurich testimonial
Find out how this four start Swiss hotel made some huge time savings and revolutionized their lobby area.
Read more

Blog | 17 July 2020
London hostel chain cut losses, improved revenue, and boosted guest and staff happiness | Palmers Lodge
Find out how Mews helped Palmers Lodge, London save money, boost revenue, and even prompted business-wide culture change.
Read more
Stand out from the crowd
Your property is unique, and Mews gives you all the tools to ensure you provide a remarkable guest experience. Talk to our team to find out how.