A seamless check-in experience
Our Operator was designed to shorten waiting times and increase guest satisfaction. Its simple, optimized workflow allows receptionists to create a memorable arrival experience and gives guests the freedom to check themselves in if they prefer. Upon arrival, they can pick up their keys and head straight to their room.
Make smart savings
As well as being a powerful check-in tool, Operator provides you with data to help you reassess your property’s salary costs, restructure your workforce, and gain a better understanding of how and where you could make smart financial savings.
No ordinary kiosk app
Guests can bypass the queues and check themselves in using Operator
Supports bookings from all sources
Whether the booking was made by email, phone, Distributor, or booking.com, guests can enter their reservation number
Free and easy to set up
Operator is included in the cost of all packages and can be set up directly from Commander by scanning a QR code
You can personalize the kiosk with your logo and choose the primary language
Supports all major key cutters
Our system supports all major key cutters, making it easy to connect your chosen device
Guests can choose from a list of additional products and services (such as room service and transportation) and book them using Operator
David-Friedemann Henning, CEO - Hotel BIG MAMA - Berlin, Germany
The passport scanner
Operator can help save you time when it comes to checking guests’ ID upon check-in.
Guests can use the Mews Passport Scanner to scan their ID document themselves. The registration card is automatically pre-filled, and the guest’s profile information is immediately imported into Mews.
The future is digital
What does this mean for your property?
- Increased security
- Faster check-in / out times
- No more paper receipts
- The end of manual payment processing
- Reduced costs
- Streamlined processes
- The end of paper registration cards
- More environmentally friendly