Hotel chargebacks cost time and money for hoteliers. We look at how chargebacks work, how to handle them effectively, and how to prevent them from happening.
The Mews Blog
Your go-to blog for everything hospitality, from hotelier interviews and in-depth product information, to practical operational advice and thought-provoking opinion.
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Industry
Ian Millar is a Senior Lecturer at Ecole Hôtelière de Lausanne. He spoke to us about adapting his course, the industry changes he’s seeing, and where the future lies.
Industry
Six hospitality graduates from 2020 talk to us about how they think COVID-19 has changed the industry and what changes they’d like to see in the future.
Industry
The Mews COVID-19 hospitality dashboard lets you track the latest coronavirus hotel data through travel industry trends including bookings, cancellations and relevant stock prices.
Industry
Discover how automation and fresh thinking can make traditional hotel night audits a thing of the past, while saving you time and cutting manual errors.
Industry
Find out how properties are ranked on TripAdvisor and discover how to boost your TripAdvisor hotel rating with six simple tips.
Industry
The theme for our first conversation is ‘adapt’, and we’re joined by Calvin Anderson of Domio, Rami Zeidan of Life House, and Charlie MacGregor of The Student Hotel.
Industry
Guest health and safety has never been more important. One of the ways that hospitality can recover is by introducing contact-free hotels.
Industry
The heightened health and safety measures as a result of COVID-19 mean that hotels need to adapt – but they can’t lose the human touch that’s integral to hospitality.