Industry trends

Industry trends 30 Jun 2025

From lines to loyalty: what guests really want in their hotel check-in..

Think back to the last time you checked into a hotel. If the experience involved queueing under fluorescent lights while staff juggled paperwork and ID scans, you’re not alone. In...

Industry trends 11 Jun 2025

How to choose the best revenue management systems for hotels

Revenue Management Systems are nothing new – they’ve been around for decades. But it’s only in the last few years, with the introduction of smart...

Industry trends 22 May 2025

Your guide to understanding occupancy tax in the US

What are hotel taxes? Hotel taxes are fees that properties are required to charge guests. These are usually regulated at the state or local level,...

Industry trends 20 May 2025

8 differences between a motel and a hotel

Key differences between hotels and motels 1. Location and target guest Hotels are often found in urban areas, close to business districts, tourist...

Industry trends 7 May 2025

Best 15 ideas to enhance hotel guest experience

Why is it important to enhance hotel guest experience? Enhancing the hotel guest experience through different means is crucial in order to enforce...

Industry trends 6 May 2025

What is Revenue Per Available Room (RevPAR) and how do you calculate it?

What is Revenue Per Available Room (RevPar)? Your RevPAR informs you about your most profitable periods and the most in-demand rooms . It helps...

Industry trends 30 Apr 2025

Why Average Room Rate (ARR) matters in hotel management

What is Average Room Rate (ARR)? Average Room Rate (ARR) is one of the essential indicators in the hospitality industry, helping you measure the...

Industry trends 29 Apr 2025

9 Motel industry trends shaping 2025

What are the main motel trends in 2025? Here are the biggest motel industry trends to watch in 2025, spanning everything from innovative guest...

Industry trends 22 Apr 2025

12 best student housing trends in 2025

Firstly, what is student accommodation or student housing? Student housing, or student accommodation, covers a wide range of living options. In the...

Industry trends 15 Apr 2025

A complete guide to outsourcing in the hospitality industry

What is hospitality outsourcing? Hospitality outsourcing refers to hiring external providers to manage certain services or operations within your...

Industry trends 9 Apr 2025

The 7 most important KPIs for hotel industry

What is the meaning of KPI? A key performance indicator is a measurable value that illustrates how an organization or company is doing in relation to...

Industry trends 11 Mar 2025

50 best hotel conferences and trade shows in 2025

Why should a hotel professional attend hospitality events and trade shows? Hotel professionals should attend hospitality events and trade shows to...

Industry trends 18 Feb 2025

What is a hotel reviewer and how to become one

What is a hotel reviewer? At its core, a hotel reviewer is someone who stays at a hotel to provide an honest, unbiased evaluation of their experience.

Industry trends 13 Feb 2025

The Online Travel Agencies guide for 2025

What are OTAs for hotels? OTAs (Online Travel Agencies) are third-party platforms where travelers can search, compare, and book accommodations. They...

Industry trends 4 Feb 2025

How to optimize your hotel for AI search like ChatGPT

It hardly seems possible, but there was a time before search engines. And then the 90s came along and the likes of Yahoo! Search, Ask Jeeves and...

Industry trends 4 Feb 2025

What are hotel referral programs and why should your property have one?

What are hotel referral programs? Referral programs reward guests who refer new customers. Every referral comes with a reward, so the more referrals...

Industry trends 30 Jan 2025

The ultimate guide to hotel bidding sites

What are hotel bidding sites? Hotel bidding sites are a type of metasearch engine. Instead of accepting a fixed price or choosing another property,...

Industry trends 27 Jan 2025

Deflagging your hotel: Is going independent the right decision for you?

What is deflagging? Deflagging is the process of parting ways with a big brand and operating as an independent hotel. The motivations behind this can...

Industry trends 22 Jan 2025

Slow tourism: what is it and which are its main characteristics?

What is slow tourism? Slow tourism, or as I like to call it, the ‘stress free' philosophy, is about travelling while enjoying the moment, the place...

Industry trends 9 Jan 2025

8 most important hotel reports

What is a hotel report? A hotel report is a document that provides a summary and detailed insights into various aspects of the hotel business, such...

Industry trends 7 Jan 2025

Top 10 different types of lodging

10 different types of properties As the saying goes, "Different strokes for different folks." This couldn't be truer in the world of lodging. With so...

Company 19 Dec 2024

2024: the year in Mews

Blink and you’ll miss it. That’s how working in hospitality feels sometimes, such is the pace of our industry. There often isn’t time to pause and...

Industry trends 19 Dec 2024

What are the 10 sectors of the hospitality industry?

Discover the 10 sectors of the hospitality industry The hospitality industry is centered around delivering outstanding customer experiences across...

Industry trends 12 Dec 2024

Hotel terminology dictionary

Terminology dictionary of the hotel industry The hospitality industry has a lot of terms and hotel slang that are important for all staff to know, no...

Industry trends 3 Dec 2024

10 services in the hotel industry that will enhance your guest experience

What is a service in the hospitality industry? A service in the hospitality industry refers to any activity, type of assistance, or amenity your...

Industry trends 26 Nov 2024

Everything you need to know about direct vs third party hotel bookings

What are direct bookings? Direct bookings occur when a guest books directly through your hotel's website, social media channels, or any other direct...

Industry trends 21 Nov 2024

The rise of short-term rentals as boutique hotels in North America

In recent years, the hospitality landscape in North America has undergone a significant transformation. The lines between traditional hotels and...

Industry trends 21 Nov 2024

What is the difference between a PMS and a channel manager?

What is a PMS? A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to)...

Industry trends 19 Nov 2024

The benefits of using a direct booking website for hotels

What is a direct booking website? A direct booking website is a website that is owned and operated (in this case) by your hotel. With the...

Industry trends 14 Nov 2024

What are booking channels and why are they important?

What are booking channels? Booking channels or distribution channels are different platforms, whether that is your own website, OTAs (online travel...