Technology

The friction fiction

Technology

Guest experience

30 Apr 2024

Bad friction In simple terms, friction is when two opposing forces encounter each other. But, of course, the world isn’t simple – especially the...

How AI is already shaping hospitality

Industry trends

Technology

Guest experience

2 Apr 2024

7 ways AI is shaping hospitality Guests are using AI today Open AI launched ChatGPT in November 2022. In March of the following year, Expedia and...

Mews Coffee Corner: a fun space for hospitality insights

Industry trends

Technology

Best practices

25 Mar 2024

Brewing ideas and insights This isn't just another webinar or podcast series. Mews Coffee Corner is a space where ideas percolate, opinions are...

What technology is used in smart hotels?

Technology

14 Mar 2024

What are smart hotels? The term "smart" is now used in many industries to describe technology that acts smartly, like humans. In a smart hotel,...

How are hotel robots transforming hospitality?

Technology

7 Mar 2024

What are hotel robots? A hotel robot is a device that can carry out tasks to ease the workload and improve hotel operations. It empowers your hotel...

How is artificial intelligence revolutionizing the hotel industry?

Technology

14 Feb 2024

How does a hotel key card work, and which one is the best for you?

Technology

1 Feb 2024

What is a hotel key card? A hotel key card has a magnetic stripe, works with Near-Field Communication (NFC) technology, or is embedded with an RFID...

The modern hospitality landscape: understanding the hotel tech stack

Technology

18 Jan 2024

Essential components of a hotel tech stack So, you may be wondering: what are the essential components of a hotel tech stack? They should...

Essential hotel metrics for General Managers

Industry trends

Technology

15 Jan 2024

If you’re a General Manager, you already have a good sense of how your property is performing. Through a combination of experience, intuition and...

Hospitality Insights: 2023 recap and 2024 predictions, part one

Industry trends

Technology

19 Dec 2023

The end of the year is the perfect time to reflect on the recent changes we’ve seen in hospitality. So we gathered some of our industry’s bright...

Hospitality Insights: 2023 recap and 2024 predictions, part two

Industry trends

Technology

19 Dec 2023

Welcome to part two of Mews Hospitality Insights.We hope you enjoyed part one, wherethe star-studdedcast from Microsoft, Lamington Group, Generator /...

Immersive technology in hotels: revolutionizing guest experiences

Technology

19 Dec 2023

Understanding the impact of immersive tech on hospitality Differentiation lies at the heart of a hotel's success. Immersive tech can redefine how...

Keyless entry systems for hotels in 2024

Technology

28 Nov 2023

The benefits of keyless entry for hotels Keyless entry systems for hotels bring countless opportunities that every hotel can benefit from. These...

How to excel in the evolving world of serviced apartments

Technology

27 Nov 2023

It’s a very interesting time to run a serviced apartment or aparthotel brand. This type of blended accommodation sits right in the sweet spot of the...

Mind the Product London 2023: insights and lessons learned

Industry trends

Technology

22 Nov 2023

The Mind the Product community will always hold a special place in my Product Manager (PM) career. As a PM in Croatia working for a Croatian company...

How is technology improving security in the hotel industry?

Technology

2 Nov 2023

Hotel security technology is something all hoteliers should be aware of. There are many ways to streamline hotel security systems – your goal is to...

Hotel chatbot: top benefits for hoteliers

Technology

31 Oct 2023

Are you wondering what a hotel chatbot is and whether it’s suitable for your property? From answering questions to providing relevant information,...

Richard Valtr, Mews and hospitality tech: Hospitable podcast highlights

Company

Industry trends

Technology

25 Oct 2023

Ever listened to the Hospitable podcast by Omniboost? Consider this our official recommendation. And if you’re looking for a place to start, there’s...

How to use a hotel CRM and what are its 6 key benefits?

Technology

25 Oct 2023

What is a hotel CRM? A Customer Relationship Management system (CRM) is a software designed to help companies, in this case hotels, to manage and...

Why Mews acquired Nomi and how it’s great news for guests

Company

Industry trends

Product

Technology

5 Oct 2023

What is Nomi? Based in Nashville and founded in 2021, the Nomi team created technology that truly enhances a guest’s experience when they travel....

For big revenue gains, install EV charging stations in your hotel

Technology

3 Oct 2023

EV charging is a non-negotiable hotel feature for guests traveling in electric vehicles. As a hotel with electric car charging, you can stand out...

The eight best ways to diversify revenue in hotels

Industry trends

Technology

15 Aug 2023

How hotels can diversify their revenue Diversifying your revenue is essentially a means of maximizing your property’s full potential. And it doesn’t...

Best 7 technologies for serviced apartments

Technology

3 Aug 2023

Powered by innovative technology, serviced apartments can streamline processes, provide a better guest experience and offer an easy check-in and...

Paperless hotels using PMS technology

Technology

15 Jun 2023

Paperless hotels are the new normal. They help hoteliers meet guest expectations and stay competitive in an industry increasingly driven by...

Seven signs it’s time to switch your Property Management System (PMS)

Technology

8 Jun 2023

The hospitality industry has changed a lot in the last four years. Some of the headline topics include the need for more automation, struggles with...

How to switch to a new Property Management Software

Technology

24 May 2023

So, you’re considering the biggest of all moves. Let’s get you ready for switching your property management system, including:

How can the hospitality industry benefit from NFTs?

Technology

28 Apr 2023

In the age of blockchain technology, NFTs are becoming a groundbreaking tool for asset management and exchange. Some even predict that in a few...

The cost of a POS system for hotels and its advantages

Technology

28 Apr 2023

The cost of a POS system for hotels varies based on the hotel’s size, needs and preferred features. For hoteliers looking to optimize various areas...

How to choose the correct PMS for your boutique hotel

Technology

28 Apr 2023

What are the characteristics a boutique hotel's PMS should have?

The crucial role of technology in hospitality management

Technology

25 Apr 2023

How can technology make your hotel more competitive? Leverage technology to engage with guests throughout each stage of the buyer's journey....