The Mews Blog

The benefits of facial recognition technology for hotels

Product

12 Jan 2023

Facial recognition in hotels is an excellent way of personalizing the guest experience. In an age where personalization is everything, using...

Introducing Mews Community: the new hub for hoteliers

Product

11 Jan 2023

Who’s the best person to ask for advice about a product or software that you’re using? Someone who’s already using it. There are thousands upon...

How can Apple Pay improve your hotel’s guest experience?

Product

22 Dec 2022

If your hotel hasn’t already gotten on board, it’s time to look into Apple Pay. Hotels can use this payment method to streamline the payment journey,...

How documentation and software are the same

Product

29 Nov 2022

What if I told you that writing software documentation and writing software are the same? It's just that software executes and documentation doesn’t! 

Boosting the guest journey (and your profits) at every stage

Company

Product

1 Nov 2022

TL;DR: No time to read the whole blog? We’re making it easier to: Boost revenue pre-arrival Save your front of house staff time by checking in...

New from Mews: streamline your front desk and boost revenue

Product

25 Oct 2022

TL;DR: Our most recent updates to improve efficiencies and boost revenue: Check in guests in 23 seconds with our smart detail screen Capitalize on...

Empowered by data: how to drive faster and more impactful product decisions

Product

14 Sep 2022

One of my favorite quotes about data is a bold statement by engineer and statistician W. Edwards Deming: “In God we trust, and to all others bring...

Chargeback reserves: what are they and how to reduce them

Industry

Product

16 Aug 2022

At Mews we use the term chargeback reserves. Elsewhere, you may have come across a different name for the same thing – a rolling reserve. What...

What to avoid in zero-to-one product discovery

Product

11 Aug 2022

Getting the task of starting a brand-new product from scratch is probably every true Product Manager’s dream come true, as this brings real...

Beyond user personas: how technical writing builds customer loyalty

Product

9 Aug 2022

Technical writers are often categorized as people with almost no creative writing inclinations or proclivities. They aren’t expected to be technical...

Can your guests order and pay in less than a minute?

Product

8 Aug 2022

There’s a lot you can do in 60 seconds. Brush your teeth, gulp down a shot of espresso or make your bed. Or your guests can scan a QR code and order...

10 tips when implementing digital ordering

Product

8 Aug 2022

Staffing challenges. They seem to be an ongoing struggle in the world of hospitality and one that may be around for a while.

Top three benefits of our new flexible pricing

Product

20 Jul 2022

When you buy a ticket to the movies, you expect that a ticket for a Saturday evening show is more expensive than a Tuesday matinee. At a restaurant...

Workflow automation: the best uses of Zapier in hotels

Product

9 Jun 2022

There are hundreds of hospitality tools available on Mews Marketplace, and we’re not supposed to play favorites. That being said, I don’t think...

Mews Marketplace integrations update: June 2022 edition

Industry

Product

6 Jun 2022

As May rolls reliably into June, our attention turns once again to Mews Marketplace to see what our Integrations Team have been up to. As well as...

Mews Summer Product Roadmap

Product

1 Jun 2022

As the world heads into the summer holiday season, travel is once again back in full swing. And while hoteliers around the globe greet their peak...

Rethinking spaces with Mews: co-working, meetings and events

Industry

Product

25 May 2022

Wouldn’t it be nice to provide a major boost to your revenue, whilst also diversifying your business offering? And how about achieving this with only...

Why I implanted an RFID chip in my hand

Industry

Product

17 May 2022

This article was originally featured on our Mews Dev blog and you can read more of their content here  Jan, our Community Manager at Mews, has been...

Maximizing your property's full potential: download your free guide

Industry

Product

10 May 2022

You know the theory that we only use 10% of our brains? Well, the same can be said for hotels and lodging. 

Mews Marketplace integrations update: May 2022 edition

Industry

Product

9 May 2022

Welcome, explorers, to the latest integration update for Mews Marketplace. Last month, our Integrations Team pushed a record 13 integrations live, so...

Why I love to hate finance

Company

Product

21 Apr 2022

You know that burning desire to yell, smash or disappear the entire screen after trying something a hundred million times over three hours because...

Using availability blocks with Mews

Product

11 Apr 2022

‘Availability blocks’ may not be the most exciting term in hospitality. You may know them as ‘group blocks’, which is even less exciting. But even...

Mews Marketplace integrations update: April edition

Industry

Product

6 Apr 2022

For every monthly integrations update, we write about how busy our team have been. It’s always true, but throughout March they must have been...

From milkshakes to microcopy: how product content influences customer behavior

Product

29 Mar 2022

How rational are you?  

Continuous value delivery: putting the SVPG model into practice

Product

18 Mar 2022

The world of software creation has been talking about continuous delivery for quite a while. Most of you are probably familiar with the picture...

Rethinking spaces with Mews: eight tips for selling day use hotel rooms

Industry

Product

15 Mar 2022

If you haven't implemented day use into your revenue management strategy, you’re leaving money on the table. We’ve already covered the essentials...

March's new Mews integrations

Industry

Product

11 Mar 2022

Over the last few weeks, our Integrations Team have managed to welcome aboard some big new partners to Mews Marketplace. One of the great things...

Welcoming Bizzon to Mews: a great product fit

Product

10 Mar 2022

When you read product management books, sooner or later you’ll get to a chapter that talks about when to build, when to partner, and when to buy. The...

Spring product plan – a look ahead

Product

21 Feb 2022

Say hello to spring at Mews, with loads of product releases, updates and more as we work to make the Mews Hospitality Cloud even more powerful,...

Unfold unpacked: build your perfect tech stack

Industry

Product

1 Feb 2022

With so much hospitality tech around, it can be difficult to know where to start. But it’s not something you can afford to ignore: building a...