The Mews Blog
The benefits of facial recognition technology for hotels
12 Jan 2023
Facial recognition in hotels is an excellent way of personalizing the guest experience. In an age where personalization is everything, using...
Introducing Mews Community: the new hub for hoteliers
11 Jan 2023
Who’s the best person to ask for advice about a product or software that you’re using? Someone who’s already using it. There are thousands upon...
How can Apple Pay improve your hotel’s guest experience?
22 Dec 2022
If your hotel hasn’t already gotten on board, it’s time to look into Apple Pay. Hotels can use this payment method to streamline the payment journey,...
How documentation and software are the same
29 Nov 2022
What if I told you that writing software documentation and writing software are the same? It's just that software executes and documentation doesn’t!
Boosting the guest journey (and your profits) at every stage
1 Nov 2022
TL;DR: No time to read the whole blog? We’re making it easier to: Boost revenue pre-arrival Save your front of house staff time by checking in...
New from Mews: streamline your front desk and boost revenue
25 Oct 2022
TL;DR: Our most recent updates to improve efficiencies and boost revenue: Check in guests in 23 seconds with our smart detail screen Capitalize on...
Empowered by data: how to drive faster and more impactful product decisions
14 Sep 2022
One of my favorite quotes about data is a bold statement by engineer and statistician W. Edwards Deming: “In God we trust, and to all others bring...
Chargeback reserves: what are they and how to reduce them
16 Aug 2022
At Mews we use the term chargeback reserves. Elsewhere, you may have come across a different name for the same thing – a rolling reserve. What...
What to avoid in zero-to-one product discovery
11 Aug 2022
Getting the task of starting a brand-new product from scratch is probably every true Product Manager’s dream come true, as this brings real...
Beyond user personas: how technical writing builds customer loyalty
9 Aug 2022
Technical writers are often categorized as people with almost no creative writing inclinations or proclivities. They aren’t expected to be technical...
Can your guests order and pay in less than a minute?
8 Aug 2022
There’s a lot you can do in 60 seconds. Brush your teeth, gulp down a shot of espresso or make your bed. Or your guests can scan a QR code and order...
10 tips when implementing digital ordering
8 Aug 2022
Staffing challenges. They seem to be an ongoing struggle in the world of hospitality and one that may be around for a while.
Top three benefits of our new flexible pricing
20 Jul 2022
When you buy a ticket to the movies, you expect that a ticket for a Saturday evening show is more expensive than a Tuesday matinee. At a restaurant...
Workflow automation: the best uses of Zapier in hotels
9 Jun 2022
There are hundreds of hospitality tools available on Mews Marketplace, and we’re not supposed to play favorites. That being said, I don’t think...
Mews Marketplace integrations update: June 2022 edition
6 Jun 2022
As May rolls reliably into June, our attention turns once again to Mews Marketplace to see what our Integrations Team have been up to. As well as...
Mews Summer Product Roadmap
1 Jun 2022
As the world heads into the summer holiday season, travel is once again back in full swing. And while hoteliers around the globe greet their peak...
Rethinking spaces with Mews: co-working, meetings and events
25 May 2022
Wouldn’t it be nice to provide a major boost to your revenue, whilst also diversifying your business offering? And how about achieving this with only...
Why I implanted an RFID chip in my hand
17 May 2022
This article was originally featured on our Mews Dev blog and you can read more of their content here Jan, our Community Manager at Mews, has been...
Maximizing your property's full potential: download your free guide
10 May 2022
You know the theory that we only use 10% of our brains? Well, the same can be said for hotels and lodging.
Mews Marketplace integrations update: May 2022 edition
9 May 2022
Welcome, explorers, to the latest integration update for Mews Marketplace. Last month, our Integrations Team pushed a record 13 integrations live, so...
Why I love to hate finance
21 Apr 2022
You know that burning desire to yell, smash or disappear the entire screen after trying something a hundred million times over three hours because...
Using availability blocks with Mews
11 Apr 2022
‘Availability blocks’ may not be the most exciting term in hospitality. You may know them as ‘group blocks’, which is even less exciting. But even...
Mews Marketplace integrations update: April edition
6 Apr 2022
For every monthly integrations update, we write about how busy our team have been. It’s always true, but throughout March they must have been...
From milkshakes to microcopy: how product content influences customer behavior
29 Mar 2022
How rational are you?
Continuous value delivery: putting the SVPG model into practice
18 Mar 2022
The world of software creation has been talking about continuous delivery for quite a while. Most of you are probably familiar with the picture...
Rethinking spaces with Mews: eight tips for selling day use hotel rooms
15 Mar 2022
If you haven't implemented day use into your revenue management strategy, you’re leaving money on the table. We’ve already covered the essentials...
March's new Mews integrations
11 Mar 2022
Over the last few weeks, our Integrations Team have managed to welcome aboard some big new partners to Mews Marketplace. One of the great things...
Welcoming Bizzon to Mews: a great product fit
10 Mar 2022
When you read product management books, sooner or later you’ll get to a chapter that talks about when to build, when to partner, and when to buy. The...
Spring product plan – a look ahead
21 Feb 2022
Say hello to spring at Mews, with loads of product releases, updates and more as we work to make the Mews Hospitality Cloud even more powerful,...
Unfold unpacked: build your perfect tech stack
1 Feb 2022
With so much hospitality tech around, it can be difficult to know where to start. But it’s not something you can afford to ignore: building a...