Hospitality podcast

SiteMinder's distribution engine, the largest in the world, is now being built natively into Mews. Availability, rates, inventory and other content are now handled in one place: Mews Channel Manager, powered by SiteMinder. This closes the gap that hotels have had to bridge manually between two systems. Leah Rankin of SiteMinder joins Matt to talk about what this partnership changes for hoteliers, how hotels should think about their channel strategy, and where AI is taking distribution next.

Mews has just been granted an Electronic Money Institution license from De Nederlandsche Bank, making it the first vertical hospitality operating system in the European Economic Area to hold one. Matt talks to Maximilian Lehmann, CEO of Mews Financial Services, the regulated subsidiary of Mews that holds the license, about what it is, why Mews pursued it, and what it can open up for hoteliers and the hospitality industry.

Guest data is the most underused asset in most hotels. It sits fragmented across the PMS, the OTA, the spa system and a dozen other touchpoints, and most of it never gets acted on. In this episode, Matt puts the spotlight on three CRM solutions from the Mews Marketplace that are tackling exactly that problem. Hear Daan de Bruijn, co-founder of Bookboost, Bryson Koehler, CEO of Revinate, and Benjamin Devisme, Senior Problem Solver at Quinta (previously Quicktext), talk about turning data into direct bookings and stronger guest relationships.