The Mews Blog
Best practices
Best practices
Managing your property during busy season and big events
What is peak season? Before we get into the cure, let’s look at the diagnosis. Peak season, busy season – whatever you want to call it, most hospitality businesses have one (or...
Lessons from retail: what can hospitality learn from the retail value chain?
What is the retail value chain? The retail value chain is a series of activities or processes that a company performs to deliver a product or a...
4 ways to reduce plastic usage in hotels
Why is it important to reduce plastic usage in hotels? The hospitality industry produces a startling 150 million tons of single-use plastic annually...
10 tips to get the best out of your cloud-native PMS – and 10 things to avoid
10 tips to get the best out of your cloud-native PMS This list will help you make the most of a cloud-native PMS, helping to ensure you get the...
Why two-factor authentication (2FA) is a must-have for hospitality security
Hackers in hospitality Lately, the hospitality industry has seen a worrying uptick in cyberattacks. In fact, according to the 2023 Hospitality Threat...
The guide to effective hotel budgeting in 2024
What is a hotel budget? A hotel budget is essentially your financial roadmap, aligning with your hotel’s strategic goals to guide how you’ll spend...
Five times hotels transformed their operations
1. Glampsource North Hatley: no more paper The new generation of hoteliers are lucky. They don’t know some of the painful, time-consuming processes...
Lessons from athletics: what can hospitality learn from the games?
No train, no gain Over 10,000 of the world’s finest athletes are competing across Paris, each of whom are among the very best in their field. This...
10 hotel rack rate strategies to maximize revenue
What are rack rates in hotels? Rack rates are essentially the starting point for a hotel room’s pricing — think of it as the highest price before any...
How hotel chargebacks work and how to dispute them
What is a chargeback? Let’s start with the basics. Other than a word that strikes fear into the heart of all those in e-commerce, a chargeback is a...
The definitive handbook for hotel operations in 2024
What do we mean by hotel operations? When we talk about hotel operations, we are referring to the whole process of how a hotel runs on a daily basis...
Types of hotel staff positions and how to manage them
What are hotel staff? Hotel staff are the people responsible for running your hotel. From those responsible for daily operations, to those friendly...
6 ways to improve front desk operations in a hotel
What are the main front desk duties? The front desk serves is responsible for welcoming visitors, answering questions, and addressing any issues that...
How to reduce hotel operating costs – the very best strategies
What are hotel operating costs? Your hotel's financial health depends on managing cash inflows and outflows effectively. Operating costs are the...
5 types of hotel credit card scams and how to prevent them
What is a credit card scam? A hotel credit card scam occurs when someone uses a stolen or fake credit card for fraudulent activities. Usually, the...
Building better hospitality tech: a week in Sherlock Holmes' shoes
Part 1: Solo, Duo, Trio Aylin and I work together in the Connectivity tribe at Mews, where our primary focus is the connectivity of our hospitality...
Mews Coffee Corner: a fun space for hospitality insights
Brewing ideas and insights This isn't just another webinar or podcast series. Mews Coffee Corner is a space where ideas percolate, opinions are...
8 best strategies to maximize hotel efficiency
How to maximize hotel efficiency? Maximizing efficiency leads to reduced costs and better guest experience. It shows how well hotels use resources,...
New hospitality metrics every revenue manager should track
New revenue management metrics Technology has changed not only what’s possible, but what’s measurable. A new generation of hospitality metrics has...
The great hospitality balancing act
Balance is a lost art. In almost every sphere of society, from politics to culture to technology, more and more people inhabit the extreme ends of...
Lessons from the air: what can hospitality learn from airlines?
The utilization mindset Running a profitable airline is hard. In 2023, the industry’s net profit margin was less than three percent. This requires...
The benefits of late bookings in hotels
What are late bookings in the hospitality industry? Late bookings refer to reservations made a few days or even hours before check-in.These bookings...
The best books and podcasts about hospitality and tech
The best tech and hospitality books Unreasonable Hospitality by Will Guidara Category: Hospitality
7 ways to increase holiday bookings in your hotel
What are holiday bookings? Holiday bookings refer to reservations made during the vacation or holiday period. Since it's a popular time to travel,...
Enhancing hotel productivity: strategies for success
What is hotel productivity and how to measure it? Hotel productivity refers to properly using resources like staff, facilities and time to maximize...
Tips for effectively avoiding overbooking in your hotel
Understanding the risks of overbooking What are the top risks of overbooking? A negative impact on your brand, decreased customer loyalty,...
Demystifying cost per guest acquisition: maximizing returns in hospitality
No show in hotels: What is it and what policies to apply?
9 most common ethical practices in the hospitality industry
What is ethics in hospitality? Ethics in hospitality refers to a value system that guides all your management decisions. It encompasses the...
Hotel cleanliness: best tips for keeping your hotel rooms clean
Cleanliness is a deciding factor when choosing a hotel In the hospitality industry, cleanliness stands for so much more than spotless spaces. It...
Make it remarkable.
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