The Mews Blog

Best practices 26 Jul 2024

Lessons from athletics: what can hospitality learn from the games?

No train, no gain Over 10,000 of the world’s finest athletes are competing across Paris, each of whom are among the very best in their field. This level of excellence is exactly...

Technology 5 Jul 2024

How is technology improving security in the hotel industry?

Technologies that are improving hotel security Technology helps hotels to improve security in many ways. To learn more, check out the biggest...

Technology 1 Jul 2024

Lessons from gaming: what can hospitality learn from video games?

The power of customization In the early 80s, games began to incorporate a radical new feature: customization. At first it was very simple: players...

Technology 1 Jul 2024

Keyless entry systems for hotels in 2024

The benefits of keyless entry for hotels Keyless entry systems for hotels bring countless opportunities that every hotel can benefit from. These...

28 Jun 2024

How to define success in hospitality tech

The rapid pace of hospitality tech It’s not simply a case of there being more technology: it’s that it’s coming our way faster. One way to consider...

Company 27 Jun 2024

Mews and the pineapple: a symbol of remarkable hospitality

The pineapple: a symbol of hospitality The story of how the pineapple became a symbol of hospitality is deeply rooted in the history of New England....

Guest experience 25 Jun 2024

20 best ways to greet guests for the perfect hotel welcome

Best practices for greeting guests in your hotel We’ve briefly mentioned some strategies for welcoming guests, but now we’ll look in more detail at...

Guest experience 21 Jun 2024

10 ways to improve hotel operations for independent hoteliers

What do we mean by hotel operations? Let’s quickly make sure we’re all on the same page. When we talk about hotel operations, we’re encompassing the...

Company 18 Jun 2024

How Mews Community empowers its 2,000+ members

What is Mews Community? A quick rundown in case this is your first time hearing about Mews Community: Mews Community is an online forum for Mews...

Industry trends 7 Jun 2024

Data and revenue insights from Unfold 2024

Current trends in the hospitality revenue space Without further ado, here are some of our favorite revenue insights from Lighthouse, iDeas, Atomize,...

Industry trends 7 Jun 2024

Operational insights from Unfold 2024

Stay innovative Innovation in hospitality is about pushing boundaries to deliver a superior guest experience. Mick Vazquez, Senior Application...

Industry trends 7 Jun 2024

Hospitality industry insights from Unfold 2024

What does transformational hospitality look like? By focusing on the following areas, the hospitality industry can enhance guest experiences, build...

Company 6 Jun 2024

Unveiling the Future of Hospitality: Highlights from the Mews Unfold Event

It’s not every day that we get the pleasure of bringing together nearly 800 of our customers, partners, and industry leaders for networking,...

Technology 5 Jun 2024

How to extinguish hospitality burnout

Shared responsibility Before I get into some of the specifics, I think it’s worth highlighting that managing burnout is a shared responsibility. As...

Technology 4 Jun 2024

What you need to know about mobile check-in for hotels

What is mobile check-in for hotels? Mobile check-in for hotels is technology that allows hotels to send guests a link via an app or email to check in...

Guest experience 3 Jun 2024

Lessons from the Euros: what can hospitality learn from football?

Value teamwork Football is a team sport. The same is true for hospitality. Let’s explore the metaphor.

Marketing & distribution 30 May 2024

Best 15 hotel social media marketing strategies in 2024

What is a social media marketing strategy? Social media marketing is a realm of digital marketing that focuses on the strategic use of social media...

Industry trends 28 May 2024

25 most important hotel technology trends in 2024

What is hotel technology? Hotel technology covers the many tools and systems designed to help hotels operate smoothly and meet their goals. These...

Best practices 23 May 2024

The definitive handbook for hotel operations in 2024

What do we mean by hotel operations? When we talk about hotel operations, we are referring to the whole process of how a hotel runs on a daily basis...

Industry trends 21 May 2024

The final guide of Revenue Management for 2024

What is revenue management? Revenue management is a technique that optimizes inventory and maximizes profits. While it’s parameters are...

Industry trends 16 May 2024

What are the different types of rooms in the hotel industry?

What are the factors that define the different types of rooms?  The different types of hotel rooms can be defined by a range of factors, depending...

Company 14 May 2024

Why Mews acquired HS3 Hotelsoftware

I’m so excited to welcome HS3 Hotelsoftware to Mews. It’s a huge moment, not only for the Mews and HS3 teams, but in particular for thousands of...

Best practices 14 May 2024

Types of hotel staff positions and how to manage them

What are hotel staff? Hotel staff are the people responsible for running your hotel. From those responsible for daily operations, to those friendly...

Industry trends 9 May 2024

What is hotel Average Daily Rate (ADR) and how to calculate it?

What is Average Daily Rate (ADR)? An Average Daily Rate is an important hotel KPI that’s based on calculating the average rate or price of a hotel...

Industry trends 7 May 2024

10 best hotel loyalty programs and how to set up your own

What is a hotel loyalty program? A hotel loyalty program is a reward program similar to an airline's mileage rewards program in that it offers...

Guest experience 3 May 2024

Lessons from Eurovision: what can hospitality learn from a song contest?

Don’t be bland Everyone has different tastes, and nothing exemplifies this like Eurovision. Past winners include perfectly pitched Swedish pop, a...

Guest experience 2 May 2024

12 types of hotel guest and how to satisfy their expectations

Why do you need to know the different types of hotel guests? Defining your ideal hotel guest enables you to develop strategies, offers, and...

Technology 1 May 2024

The friction fiction

Bad friction In simple terms, friction is when two opposing forces encounter each other. But, of course, the world isn’t simple – especially the...

Industry trends 30 Apr 2024

What is a night audit and why is it important in the hotel industry?

What is a night audit in a hotel? A night audit is a critical process used in hotels to ensure financial accuracy, operational efficiency, regulatory...

Best practices 25 Apr 2024

6 ways to improve front desk operations in a hotel

What are the main front desk duties? The front desk serves is responsible for welcoming visitors, answering questions, and addressing any issues that...