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There’s a lot of pressure to perform during summer. For most properties, it’s peak season, and hitting key occupancy and RevPAR targets can make or...
10 key things to succeed in the hotel industry
5 Dec 2023
What does hotel success mean to you? It's most likely tied to meeting guest expectations and staying profitable. Successful hotels create a positive...
AI in Treasury and Finance: its impact today and into the future
About a year and a half ago, I made a significant career shift from the realm of Payments and Finance Operations to the Treasury department. This...
Innovative digital transformation ideas for hotels
30 Nov 2023
If you haven't yet embraced hotel digital transformation, now's the time. The benefits range from enhancing the guest experience to making the...
Keyless entry systems for hotels in 2024
28 Nov 2023
The hotel business is an ever-evolving industry. That’s why as a hotelier, it’s crucial to always be striving for a better guest experience. Keep...
How to excel in the evolving world of serviced apartments
27 Nov 2023
It’s a very interesting time to run a serviced apartment or aparthotel brand. This type of blended accommodation sits right in the sweet spot of the...
Emerging glamping trends for 2024
24 Nov 2023
Glamping – short for glamorous camping – allows guests to connect with nature while enjoying the comforts of a hotel room. It's the best of both...
6 hotel renovation ideas to consider when renewing your property
23 Nov 2023
A hotel property renovation may be just what you need to catapult your hotel ahead of the competition. Imagine a freshly remodeled hotel with modern...
Mind the Product London 2023: insights and lessons learned
22 Nov 2023
The Mind the Product community will always hold a special place in my Product Manager (PM) career. As a PM in Croatia working for a Croatian company...
Effective strategies for maximizing hotel revenue during off-peak periods
21 Nov 2023
Off-peak hotel revenue is something most hoteliers lose sleep over. To be profitable, you must either make enough revenue in the high season to...
Hotelier personas: how top performers adapt to change
16 Nov 2023
The new era of hospitality, ruled by innovative use of spaces and hyper-personalized service, changed how we stay and experience places.
How to increase hotel revenue with add-on services?
16 Nov 2023
Hotel add-on services increase your hotel's revenue by adding more value to each reservation. They come in many shapes and forms, and there are many...
Breaking taboos at Mews: menopause in the workplace
14 Nov 2023
If you’ve read our blog posts on breaking HIV stigmaand equity at Mews, you know we don’t shy away from hard conversations. In fact, we believe...
The importance of organizational culture in hospitality
14 Nov 2023
Hotel organizational culture is perhaps one of the most underrated aspects of a hotel’s success. There’s a kind of magic in working together under a...
4 ways to increase hotel ancillary revenue
9 Nov 2023
Hotel ancillary services allow hoteliers to boost their average daily spending and make each reservation more valuable. Encouraging guests to...
Break the process: thinking differently about product design
8 Nov 2023
Note: this article first appeared on Carlos’ substack.
6 keys to improve hospitality leadership in your hotel
7 Nov 2023
Hospitality leadership is about encouraging staff across all levels to take ownership of their role. Empowering your teams to make decisions has a...
What went wrong at The Bear? Lessons in hospitality
2 Nov 2023
In the past, we’ve looked at where some iconic hotels went wrong. We offered humble suggestions to the management at Hotel California, Club Tropicana...
How is technology improving security in the hotel industry?
2 Nov 2023
Hotel security technology is something all hoteliers should be aware of. There are many ways to streamline hotel security systems – your goal is to...
Hotel chatbot: top benefits for hoteliers
31 Oct 2023
Are you wondering what a hotel chatbot is and whether it’s suitable for your property? From answering questions to providing relevant information,...
Lateral thinking in content design
30 Oct 2023
There’s a general tendency for people to really dig into their professional community when they want to learn and improve. I notice this a lot...
10 benefits of staying in a hostel
26 Oct 2023
When discussing hostel benefits, we need to recognize that hostels cater to an audience that is more cost sensitive. Another key motivating factor...
Richard Valtr, Mews and hospitality tech: Hospitable podcast highlights
25 Oct 2023
Ever listened to the Hospitable podcast by Omniboost? Consider this our official recommendation. And if you’re looking for a place to start, there’s...
How to use a hotel CRM and what are its 6 key benefits?
25 Oct 2023
A hotel CRM is more than just a technological tool; it's a strategic ally that allows you to transform the experience of your guests into something...
Learn how to improve your hostel housekeeping operations
24 Oct 2023
Efficient hostel housekeeping is vital for smooth operations. Happy guests mean fewer complaints and less stress on your front desk staff. To keep a...
How to encourage a culture of experimentation in a scaling organization
23 Oct 2023
Move fast, break things and take chances to make experiences truly remarkable.
How to boost upsells by 600% with front desk upsell automation
19 Oct 2023
Hotel upselling is one of hospitality’s hottest topics. And with good reason – upsells drive more revenue and TRevPAR, motivate staff and personalize...
Top tips for improving emotional intelligence in hospitality
17 Oct 2023
Emotional intelligence is at the core of the hospitality industry because people are central to it. The best hoteliers rely on it to welcome guests...
SMS guest messaging with Mews: boost revenue, save time, delight guests
16 Oct 2023
Hands up who knows what happened on December 3rd, 1992... That’s right, the very first text message was sent. That’s common knowledge, right? Since...
All about MICE in the hospitality industry
12 Oct 2023
The MICE industry, also known as the Meetings and Events sector, is vastly important for the hospitality industry. Hotels equate it with high...
Improve your hotel guest experience with personalized hospitality
10 Oct 2023
To deliver memorable experiences, you must set yourself apart from other hotels by offering unique services tailored to each guest. Enter...
