The Mews Blog

Chargeback reserves: what are they and how to reduce them

Industry

Product

16 Aug 2022

At Mews we use the term chargeback reserves. Elsewhere, you may have come across a different name for the same thing – a rolling reserve. What...

What to avoid in zero-to-one product discovery

Product

11 Aug 2022

Getting the task of starting a brand-new product from scratch is probably every true Product Manager’s dream come true, as this brings real...

Beyond user personas: how technical writing builds customer loyalty

Product

9 Aug 2022

Technical writers are often categorized as people with almost no creative writing inclinations or proclivities. They aren’t expected to be technical...

The main seven requirements all boutique hotels should meet

Industry

9 Aug 2022

A boutique hotel differs from a chain hotel or a larger property because it’s designed to offer a personalized service, featuring unique...

Can your guests order and pay in less than a minute?

Product

8 Aug 2022

There’s a lot you can do in 60 seconds. Brush your teeth, gulp down a shot of espresso or make your bed. Or your guests can scan a QR code and order...

10 tips when implementing digital ordering

Product

8 Aug 2022

Staffing challenges. They seem to be an ongoing struggle in the world of hospitality and one that may be around for a while.

What are the main six standards for hotel chains?

Industry

8 Aug 2022

The standards for hotels change according to the type and class of hotel, and will be different depending on what your hotel is trying to achieve, as...

Mews Marketplace integrations update: August 2022 edition

Industry

4 Aug 2022

The busy bees on our Partnerships team have been approving more connections to Mews, and since last month’s update there are seven new integrations...

What is a lifestyle hotel in the hospitality industry?

Industry

4 Aug 2022

A lifestyle hotel combines the personalization of a boutique hotel with the affordability of a chain hotel. Think of it as a fusion between a chain...

What are the best practices for managing boutique hotels?

Industry

3 Aug 2022

The secret of boutique hotel management is about providing customers that added value that they are looking for when they choose to stay at a smaller...

Do hotels need OTAs in the post-pandemic world?

Industry

2 Aug 2022

The pandemic has changed the world in many different ways. People started working from anywhere, which has positively impacted our industry, as they...

Nine benefits of having a mobile app for a hotel chain

Industry

2 Aug 2022

In today’s digital world, apps have become a crucial part of every industry, and hospitality is no exception. A hotel mobile app can help take your...

How can independent hotels boost their online marketing strategy?

Industry

1 Aug 2022

Online marketing for independent hotels differs greatly from marketing for bigger chain hotels because both budget and resources are limited in...

What is the metaverse, and how does it affect the hotel industry?

Industry

29 Jul 2022

The time has come where technology has advanced to the next level, and this advancement has a name: the metaverse. Hotels must be ready to adapt to...

How to create an effective POS system implementation plan

Industry

27 Jul 2022

For hoteliers, having a POS system implementation plan is essential in order to ensure that your point of sale is properly set up and that your staff...

How Mews Ventures will fuel the future of hospitality

Company

Industry

26 Jul 2022

This is a very exciting time for hospitality. Not only are hotels around the world welcoming guests again in greater numbers, but there’s a tangible...

Top three benefits of our new flexible pricing

Product

20 Jul 2022

When you buy a ticket to the movies, you expect that a ticket for a Saturday evening show is more expensive than a Tuesday matinee. At a restaurant...

What are the best ways to improve hotel employee satisfaction?

Industry

16 Jul 2022

Hotel employee satisfaction is perhaps one of the most underlooked elements of a successfully running hotel. Happy employees provide excellent...

Six ways to improve hotel guest communication

Industry

14 Jul 2022

Guest communication is essential to creating and supporting a positive interaction with your brand from the moment they turn from a potential client...

Talking points from the Managing staffing shortages webinar

Industry

12 Jul 2022

There’s no silver bullet when it comes to handling staff shortages. But there are plenty of relatively simple actions you can take that, in...

Five most frequent guest expectations in hotels and how to exceed them

Industry

7 Jul 2022

Meeting guest expectations is one thing, but exceeding them is another. Going beyond the expected gives guests a reason to prefer your hotel over the...

Mews Marketplace integrations update: July 2022 edition

Industry

6 Jul 2022

New month, new integrations. Mews Marketplace never stops growing, and our Integrations Team have been adding more new tools over the past few weeks.

Seven important things all hotel event planners must know

Industry

6 Jul 2022

Hotel event planners are an essential part of a successful event. The more successful the events they execute are, the more likely you are to be able...

What is an accessible hotel room and what should it include?

Industry

5 Jul 2022

An accessible hotel room is a room that can be used and enjoyed by everyone, no matter their degree of mobility. This means that the hotel room is...

What are the five best hotel housekeeping software in 2022?

Industry

4 Jul 2022

There’s a lot to keep in mind if you’re looking for the best hotel housekeeping software. Since cleanliness is such an essential part of guest...

Strategies to increase revenue from your hotel's meetings

Industry

1 Jul 2022

As a hotelier trying to optimize costs and profit, you may wonder: how does a hotel make money from meetings? The fact is it doesn’t happen...

Six factors to consider for hotel coworking spaces

Industry

30 Jun 2022

As the travel paradigm changes, your hotel has to be adaptable and tailor its offer to the changing needs of your ideal target audience. This is why ...

10 best practices for employee communication in hotels

Industry

29 Jun 2022

Improving employee communications in hotels is fundamental to the proper functioning of your property because it ultimately leads to more operational...

Eight key features for hotel housekeeping software

Industry

28 Jun 2022

Want to know more about the key features for housekeeping software? There are many things to keep in mind when it comes to choosing hospitality...

Pride 2022: snapshots from Mews’ Pride Community

Company

23 Jun 2022

It’s Pride month 2022, which, as always, is a time for both celebration and reflection. In many places around the world, the LGBTQIA+ community is...