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The new Mews Kiosk: revolutionizing the check-in experience
4 Oct 2023
Even if we know that the guest experience starts at booking – or even research – when a guest walks through your door, that’s when it’s “game on.”...
The Mews Data Snap: how did hospitality perform in summer 2023?
3 Oct 2023
There’s a lot of pressure to perform during summer. For most properties, it’s peak season, and hitting key occupancy and RevPAR targets can make or...
For big revenue gains, install EV charging stations in your hotel
3 Oct 2023
EV charging is a non-negotiable hotel feature for guests traveling in electric vehicles. As a hotel with electric car charging, you can stand out...
Conflict resolution strategies to deal with unhappy hotel guests
28 Sep 2023
Nothing is worse for your brand's reputation than unhappy guests. If you're looking for the best ways to handle guest conflict resolution at your...
7 ways hotel guest follow-up affects your hotel’s success
26 Sep 2023
Hotel guest follow-up can seriously impact your hotel. Besides being a barometer of performance, it gives you a reason to stay in touch with guests...
Unleashing the future of payments: insights from Money20/20 Amsterdam 2023
19 Sep 2023
In the rapidly evolving landscape of fintech and payments technology, attending conferences like Money20/20 can be a game-changer if you want to stay...
Ending hotel staff turnover: how to increase your employee retention
18 Sep 2023
Hotel turnover is every hotelier's nightmare. From lost productivity to increased costs for recruitment and training, it often leads to decreased...
How to effectively manage a hotel crisis
14 Sep 2023
Hotel crisis management is essential for any hotelier. Regardless of what's happening, your action plan should consider the who, what, when, where,...
Top ways to improve hotel housekeeping efficiency
12 Sep 2023
Housekeeping efficiency is crucial to your hotel's operational success. Rooms that get cleaned fast enable you to capitalize on early check-ins and...
Google Hotel Reviews: Everything you need to know
7 Sep 2023
In today's digital age, online reviews have become an integral part of the decision-making process for travelers. As a hotelier, it’s crucial to...
Five ways hybrid hospitality is driving more revenue and building brand..
6 Sep 2023
The status quo must go. That's the verdict of industry experts who suggest that meeting the complex needs of modern guests will soon be impossible...
How Mews Community makes a difference for its 1,000+ users
5 Sep 2023
Mews Community may only be half a year old, but it’s already reached the milestone of 1,000 users. I’m not mentioning this to show off (although the...
Top ways to minimize labor costs in hotels
5 Sep 2023
For hoteliers, labor costs represent a sizable portion of fixed costs. It can be challenging to strike a balance between an exceptional guest...
Top 9 strategies on how to use TikTok in your hotel
31 Aug 2023
When people hear about TikTok, the first thing that comes to mind is teenagers dancing to the newest trending choreography. This type of content is...
The importance of social proof in the hospitality industry
31 Aug 2023
In a world of user-generated content, hotel social proof has never been more relevant. It can serve as the icing on the cake when deciding where to...
4 ways to reduce plastic usage in hotels
29 Aug 2023
Hotel plastic use has reached shocking numbers. The culprits are usually single-use plastic products – small shampoo and shower bottles, straws,...
How to define your hotel's tone of voice
24 Aug 2023
Defining your hotel's tone of voice is one of the most strategic decisions you need to make. It ties directly into your marketing strategy by...
How to increase repeat guests at your hotel
22 Aug 2023
Are you looking to increase repeat guests at your hotel? Customer retention is one of the pivotal metrics for hoteliers because it indicates how well...
How are hotels using outdoor spaces to increase their revenue?
17 Aug 2023
Ever wondered how to boost your outdoor space revenue? To maximize profit, you must ensure that no corner of your hotel goes under-utilized. From...
The eight best ways to diversify revenue in hotels
15 Aug 2023
Do you want your hotel to survive, or do you want it to thrive? One of the surest ways to broaden your customer base and boost your bottom line is to...
5 ideas to maximize your hotel rooftop revenue
14 Aug 2023
Looking for ways to maximize your hotel's rooftop revenue? Rooftops are prime real estate, so let's explore how to turn them into an additional...
How to increase the revenue of your serviced apartment
10 Aug 2023
Improving serviced apartment revenue is the deciding factor in your property's success. As more and more travelers search for a home away from home,...
4 ideas for generating more revenue with your hotel lobby
8 Aug 2023
Hoteliers are always looking for ways to effectively use their spaces, either by making them multi-functional or taking advantage of all the...
Best 7 technologies for serviced apartments
3 Aug 2023
Powered by innovative technology, serviced apartments can streamline processes, provide a better guest experience and offer an easy check-in and...
The ultimate Google Hotel Ads Guide
2 Aug 2023
In today's hotel industry, maximizing direct bookings is critical to increasing revenue and reducing dependence on third-party booking channels like...
What are the differences between hotels and serviced apartments?
1 Aug 2023
Serviced apartments respond to a market call for fully furnished apartments designed for short and long-term stays. Unlike hotels, serviced...
Purity of purpose and the art of writing modern product documentation
31 Jul 2023
Modern product documentation has evolved beyond the sole purpose of conveying information. It also plays a crucial role in meeting various business...
What are the benefits of staying in serviced apartments?
27 Jul 2023
Modern travelers have diverse needs and preferences. Let's see how serviced apartments meet them by offering flexibility, comfort and convenience...
Keeping the start-up mindset alive: maintaining innovation in a scaling..
25 Jul 2023
Often as organizations scale, they lose their edge. Things start to move slower, and innovation can feel few and far between. This post will outline...
9 marketing strategies for serviced apartments
25 Jul 2023
The right marketing strategy can help serviced apartments make an impact, grow and outdo the competition – all while boosting profitability. First,...
