The Mews Blog

Industry trends 23 Jul 2024

What is TRevPAR and how to calculate this metric?

What is TRevPAR in hotels? TRevPAR, or Total Revenue per Available Room, is a hotel KPI that helps you gauge how effectively your property is generating revenue. It can...

Industry trends 18 Jul 2024

The contact-free hotel: A vision of the new hospitality

What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face...

Best practices 16 Jul 2024

10 hotel rack rate strategies to maximize revenue

What are rack rates in hotels? Rack rates are essentially the starting point for a hotel room’s pricing — think of it as the highest price before any...

Industry trends 11 Jul 2024

What is a hotel rooming list and how to improve it in 2024

What is a hotel rooming list? First things first, what is a hotel rooming list? Simply put, it’s a document that consolidates all the key...

Product 9 Jul 2024

How hotel chargebacks work and how to dispute them

What is a chargeback? Let’s start with the basics. Other than a word that strikes fear into the heart of all those in e-commerce, a chargeback is a...

Technology 5 Jul 2024

How is technology improving security in the hotel industry?

Technologies that are improving hotel security Technology helps hotels to improve security in many ways. To learn more, check out the biggest...

Technology 4 Jul 2024

The future of hotel housekeeping technology

The housekeeping department The housekeeping department is at the heart of your hotel operations. They clean guest rooms, public areas and...

Technology 1 Jul 2024

Lessons from gaming: what can hospitality learn from video games?

The power of customization In the early 80s, games began to incorporate a radical new feature: customization. At first it was very simple: players...

Technology 1 Jul 2024

Keyless entry systems for hotels in 2024

The benefits of keyless entry for hotels Keyless entry systems for hotels bring countless opportunities that every hotel can benefit from. These...

28 Jun 2024

How to define success in hospitality tech

The rapid pace of hospitality tech It’s not simply a case of there being more technology: it’s that it’s coming our way faster. One way to consider...

Company 27 Jun 2024

Mews and the pineapple: a symbol of remarkable hospitality

The pineapple: a symbol of hospitality The story of how the pineapple became a symbol of hospitality is deeply rooted in the history of New England....

Industry trends 27 Jun 2024

Everything you need to know about hotel check-in and check-out timing and..

What is the average hotel check-in time? As mentioned above, the average hotel check-in time is between 2 PM and 4 PM. However, with international...

Guest experience 25 Jun 2024

20 ways to greet guests for the perfect hotel welcome

Best practices for greeting guests in your hotel 1. Establish eye contact One of the first (and arguably most important) practices in greeting guests...

Guest experience 21 Jun 2024

10 ways to improve hotel operations for independent hoteliers

What do we mean by hotel operations? Let’s quickly make sure we’re all on the same page. When we talk about hotel operations, we’re encompassing the...

Marketing & distribution 20 Jun 2024

Top 20 hotel marketing strategy ideas to increase your bookings

20 ideas to optimize your hotel marketing strategy A hotel marketing strategy should be dynamic, changing depending on the season, the year, and the...

Company 18 Jun 2024

How Mews Community empowers its 2,000+ members

What is Mews Community? A quick rundown in case this is your first time hearing about Mews Community: Mews Community is an online forum for Mews...

Industry trends 7 Jun 2024

Data and revenue insights from Unfold 2024

Current trends in the hospitality revenue space Without further ado, here are some of our favorite revenue insights from Lighthouse, iDeas, Atomize,...

Industry trends 7 Jun 2024

Operational insights from Unfold 2024

Stay innovative Innovation in hospitality is about pushing boundaries to deliver a superior guest experience. Mick Vazquez, Senior Application...

Industry trends 7 Jun 2024

Hospitality industry insights from Unfold 2024

What does transformational hospitality look like? By focusing on the following areas, the hospitality industry can enhance guest experiences, build...

Company 6 Jun 2024

Unveiling the Future of Hospitality: Highlights from the Mews Unfold Event

It’s not every day that we get the pleasure of bringing together nearly 800 of our customers, partners, and industry leaders for networking,...

Technology 5 Jun 2024

How to extinguish hospitality burnout

Shared responsibility Before I get into some of the specifics, I think it’s worth highlighting that managing burnout is a shared responsibility. As...

Technology 4 Jun 2024

What you need to know about mobile check-in for hotels

What is mobile check-in for hotels? Mobile check-in for hotels is technology that allows hotels to send guests a link via an app or email to check in...

Guest experience 3 Jun 2024

Lessons from the Euros: what can hospitality learn from football?

Value teamwork Football is a team sport. The same is true for hospitality. Let’s explore the metaphor.

Marketing & distribution 30 May 2024

Best 15 hotel social media marketing strategies in 2024

What is a social media marketing strategy? Social media marketing is a realm of digital marketing that focuses on the strategic use of social media...

Industry trends 28 May 2024

25 most important hotel technology trends in 2024

What is hotel technology? Hotel technology covers the many tools and systems designed to help hotels operate smoothly and meet their goals. These...

Best practices 23 May 2024

The definitive handbook for hotel operations in 2024

What do we mean by hotel operations? When we talk about hotel operations, we are referring to the whole process of how a hotel runs on a daily basis...

Industry trends 21 May 2024

The final guide of Revenue Management for 2024

What is revenue management? Revenue management is a technique that optimizes inventory and maximizes profits. While it’s parameters are...

Industry trends 16 May 2024

What are the different types of rooms in the hotel industry?

What are the factors that define the different types of rooms?  The different types of hotel rooms can be defined by a range of factors, depending...

Company 14 May 2024

Why Mews acquired HS3 Hotelsoftware

I’m so excited to welcome HS3 Hotelsoftware to Mews. It’s a huge moment, not only for the Mews and HS3 teams, but in particular for thousands of...

Best practices 14 May 2024

Types of hotel staff positions and how to manage them

What are hotel staff? Hotel staff are the people responsible for running your hotel. From those responsible for daily operations, to those friendly...