The Mews Blog

Your go-to blog for everything hospitality, from hotelier interviews and in-depth product information, to practical operational advice and thought-provoking opinion.

Industry  |  13 August 2020

The next generation of hospitality: insights from the class of 2020

Hospitality stands on the cusp of change. Even before the events of the last few months, our industry was finally beginning to embrace technology...

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Customers  |  4 August 2020

Belgian hotel chain gained better control over their data and processes in..

  • 12% increase in revPAR
  • 93% fewer calls between housekeeping and front desk
  • Halved average check-in time

C-Hotels is a chain of nine properties...

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Industry  |  29 July 2020

Five Tools to Help Raise your Upselling Game

That awkward and salesy pitch, a guest’s reluctant response…Upselling at check-in can be tricky - staff don’t want to be seen as pushy and annoy...

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Customers  |  29 July 2020

Hotel Reopening Diaries: The Dylan Amsterdam

As hotels continue to open up around most of the world, we’re speaking to a variety of hoteliers to understand their decision-making process for...

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Industry  |  28 July 2020

Track the latest coronavirus hotel data

Distilling the data

In unprecedented times like these, it’s easy to feel a lack of control. Some of us may be in a position to help those battling...

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Customers  |  24 July 2020

"We're saving hours of wasted click time on check-ins and check-outs" | Koncept..

Koncept Hotels are a stylish and distinctive hotel chain who champion fair, environmentally friendly, and digital practices. Each hotel has a...

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Customers  |  23 July 2020

Hotel Reopening Diaries: The Flushing Meadows

Hotel Reopening Diaries talks to properties around the world about how they’ve been coping with the fallout from COVID-19. Although occupancy...

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Industry  |  21 July 2020

Hotel night audit automation: a better way to work

The night audit. Three simple words that have the power to make hotel staff around the world shudder in anticipation of long hours spent on...

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Customers  |  17 July 2020

London hostel chain cut losses, improved revenue, and boosted guest and staff..

  • Up to £6,000 saved in lost revenue per month 
  • 12% year on year RevPAB increase above market average 
  • 16 hours per week saved through payment...
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