The Mews Blog
Your go-to blog for everything hospitality, from hotelier interviews and in-depth product information, to practical operational advice and thought-provoking opinion.
Industry | 13 August 2020
Hospitality stands on the cusp of change. Even before the events of the last few months, our industry was finally beginning to embrace technology...
Customers | 4 August 2020
- 12% increase in revPAR
- 93% fewer calls between housekeeping and front desk
- Halved average check-in time
C-Hotels is a chain of nine properties...
Industry | 29 July 2020
That awkward and salesy pitch, a guest’s reluctant response…Upselling at check-in can be tricky - staff don’t want to be seen as pushy and annoy...
Customers | 29 July 2020
As hotels continue to open up around most of the world, we’re speaking to a variety of hoteliers to understand their decision-making process for...
Industry | 28 July 2020
Distilling the data
In unprecedented times like these, it’s easy to feel a lack of control. Some of us may be in a position to help those battling...
Customers | 24 July 2020
Koncept Hotels are a stylish and distinctive hotel chain who champion fair, environmentally friendly, and digital practices. Each hotel has a...
Customers | 23 July 2020
Hotel Reopening Diaries talks to properties around the world about how they’ve been coping with the fallout from COVID-19. Although occupancy...
Industry | 21 July 2020
The night audit. Three simple words that have the power to make hotel staff around the world shudder in anticipation of long hours spent on...
