The Mews Blog
Check in - out
Check in - out

From lines to loyalty: what guests really want in their hotel check-in..
Think back to the last time you checked into a hotel. If the experience involved queueing under fluorescent lights while staff juggled paperwork and ID scans, you’re not alone. In...

Essential hotel tech for general managers
The role of a hotel general manager is among the most demanding in hospitality. From ensuring the financial health of your property to maintaining...

All you need to know about the check-out process for your hotel
What is hotel check-out? Hotel check-out refers to the process guests go through when they leave a property. It typically includes settling any...

5 examples of guest check-out message templates
Why is it important to send check-out messages to your guests? Sending check-out messages is a key part of personalization and shows guests you care....
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10 ways hotel groups can maximize efficiency and revenue
Although the management of hotel groups provides bonus challenges like centralized operations, brand consistency and heightened security, it also...

Customer casebook: Elevating the guest experience with Mews
Of course, the value of amazing guest experience isn’t only in future bookings off the back of great reviews; it adds a price premium, too....

A complete guide to self-check-in kiosks for hotels in 2024
What is a hotel self-check-in kiosk? A hotel self-check-in kiosk is a piece of technology, often in the form of a tablet, that puts the check-in and...

The definitive handbook for hotel operations in 2024
What do we mean by hotel operations? When we talk about hotel operations, we are referring to the whole process of how a hotel runs on a daily basis...

How to boost upsells by 600% with front desk upsell automation
Automated upselling, plain and simple

The new Mews Kiosk: revolutionizing the check-in experience
What is the new Mews Kiosk? We’ve given our former kiosk software a bit of an overhaul, and we think it’s pretty revolutionary.

The eight best ways to diversify revenue in hotels
How hotels can diversify their revenue Diversifying your revenue is essentially a means of maximizing your property’s full potential. And it doesn’t...

Boosting the guest journey (and your profits) at every stage
TL;DR: No time to read the whole blog? We’re making it easier to: Boost revenue pre-arrival Save your front of house staff time by checking in...

What are the main features of front office software for a hotel?
Seven key features of a front office software No matter the size of your hotel, front office software is one of the investments you won’t regret. It...

How to implement a contactless self-service kiosk in your hotel
Successful self-service kiosk implementation in six easy steps Successful self-service terminal implementation starts with having a plan, so follow...

The best self-service kiosk software for hotels
What is the best self-service kiosk software for hotels? The best kiosk software for hotels is that which is designed with the hospitality industry...

What are hotel self-service kiosks and what should you know about them?
What is a self-service kiosk for hotels? A self-service kiosk for hotels is a computer terminal that provides flexibility for both your hotel and...

8 advantages of self service kiosks for hotels
What are the advantages of self service check-in/out Kiosks? Better use of hotel resources To gain a customer’s loyalty, it’s vital to provide...

All you need to know about hotel door locks
Key integrations Door locks are some of the oldest - and worst - technologies used in the hotel industry today. Furthermore, the hardware can be...
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