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For small, independent properties that need all the core functionality to run a successful business

Per room / Per month *

Minimum package is €250/month

Billed annually (10% discount)

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For mid-sized properties that want to improve day-to-day operations with multiple integrations

Per room / Per month *

Minimum package is €350/month

Billed annually (10% discount)

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For large properties and chains that require enterprise level business intelligence and customization

Per room / Per month *

Minimum package is €500/month

Billed annually (10% discount)

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  • Commander

    Property Management System

    100% cloud based PMS
    Extensive reporting
    In-platform and web app housekeeping and maintenance management
    Multi-functional reservation timeline
    Reservation management
    Customisable guest email communication
    Multi-property reservation screen
    Unlimited users
    Profile management
    User privileges management
    Task management
    Companies and travel agents management
  • Navigator

    Virtual concierge

    Online check-in
    Direct guest messaging
    Pre-fill guest registration cards
    Online checkout
    GDPR compliant
    Multi-language availability
    Upsell and cross-sell (coming soon)
    Invite companions to reservation
    Property and reservation information
    Web app for guests
    Apple Wallet integration
  • Operator

    Self-service reception

    Passport scanner integration
    Self-service check-in
    Additional services upselling
    Connected key cutters support
    Free and easy setup
    Reservation search via QR Code
    Assisted check-in mode
    Custom branding
    Alternative room and suite selection
  • Merchant

    Online payments solution

    Full payment automation
    Virtual card detection
    One-click payments
    PCI DSS compliance
    Payment card tokenization
    Integrated payment solutions
    Payment processing
    PSD2 & SCA compliance
    Central payment reconciliation
    Automated email receipts to guests
    Streamlined check-ins/check-outs
    End-to-end encryption
  • Distributor

    Booking engine

    Mobile optimized booking engine
    No redirection from your domain
    Commission-free bookings
    Live availability and rates
    Promotional code for special offers
    Additional products and services upselling
    Multi-property cross-selling
    Advanced Google Analytics and e-commerce integration
    Unlimited private corporate booking engines
    Google tag manager integration
    Bookers and guest tracking functionality
    Multi-currency, multi-lingual support
  • Marketplace

    Apps & integrations

    Channel manager integrations
    Key cutter integrations
    Automate all your operations with Zapier™ (support given)
    Trial and purchase apps and services
    Professional integrations
    Enterprise integrations
    Access to Mews open API for custom integrations
  • Business intelligence

    Advanced reporting tools

    Historical data from previous PMS
    Advanced financial reports
    Custom reporting
    Advanced sales and marketing reports
    Powered by Microsoft PowerBI™
    Actionable, readable data
    Easy reactive filtering
    20+ pre-made reporting dashboards
    Advanced operational reports
    Native web, Android, iOS app access
    Additional login

Premium Support

For growing businesses and more complex operations, Mews Premium Support provides your team with all of our standard support features plus:

Prioritised responses on tickets

Skip the queue and get priority answers to all of your questions via phone, chat, and email.

24/7 dedicated support

Get help within minutes through our live chat or hotline with 24/7 service.

API integration advice

Talk with the specialized teams about your integrations

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  • Support

    Email support
    Knowledge base
    Mews University
    24/7 chat support - Mews bot
    24/7 telephone support - business critical issues
    24/7 chat support - Mews team
    24/7 telephone Support - all enquires
    Prioritized responses on tickets
    On demand emergency support
    API integration advice

Customer support

We are more than just software

Our best-in-class customer support teams are on hand 24/7, every day of the year. They’ll answer your questions, help you master the art of guest experience, and make sure you’re getting the most out of Mews. We’ve also got bundles of detailed help documentation, educational resources, and training programs to guide you.


* Minimum package value is applied. For the prices of training and consultations, one-time implementation packages apply. Please contact us for a price quote.