Property Management System100% cloud based PMSExtensive reportingIn-platform and web app housekeeping and maintenance managementMulti-functional reservation timelineReservation managementCustomisable guest email communicationMulti-property reservation screenUnlimited usersProfile managementUser privileges managementTask managementCompanies and travel agents management
Virtual conciergeOnline check-inDirect guest messagingPre-fill guest registration cardsOnline checkoutGDPR compliantMulti-language availabilityUpsell and cross-sell (coming soon)Invite companions to reservationProperty and reservation informationWeb app for guestsApple Wallet integration
Self-service receptionPassport scanner integrationSelf-service check-inAdditional services upsellingConnected key cutters supportFree and easy setupReservation search via QR CodeAssisted check-in modeCustom brandingAlternative room and suite selection
Online payments solutionFull payment automationVirtual card detectionOne-click paymentsPCI DSS compliancePayment card tokenizationIntegrated payment solutionsPayment processingPSD2 & SCA complianceCentral payment reconciliationAutomated email receipts to guestsStreamlined check-ins/check-outsEnd-to-end encryption
Booking engineMobile optimized booking engineNo redirection from your domainCommission-free bookingsLive availability and ratesPromotional code for special offersAdditional products and services upsellingMulti-property cross-sellingAdvanced Google Analytics and e-commerce integrationUnlimited private corporate booking enginesGoogle tag manager integrationBookers and guest tracking functionalityMulti-currency, multi-lingual support
Apps & integrationsChannel manager integrationsKey cutter integrationsAutomate all your operations with Zapier™ (support given)Trial and purchase apps and servicesProfessional integrationsEnterprise integrationsAccess to Mews open API for custom integrations
Advanced reporting toolsHistorical data from previous PMSAdvanced financial reportsCustom reportingAdvanced sales and marketing reportsPowered by Microsoft PowerBI™Actionable, readable dataEasy reactive filtering20+ pre-made reporting dashboardsAdvanced operational reportsNative web, Android, iOS app accessAdditional login
For growing businesses and more complex operations, Mews Premium Support provides your team with all of our standard support features plus:
Prioritised responses on tickets
Skip the queue and get priority answers to all of your questions via phone, chat, and email.
24/7 dedicated support
Get help within minutes through our live chat or hotline with 24/7 service.
API integration advice
Talk with the specialized teams about your integrations
SupportEmail supportKnowledge baseMews University24/7 chat support - Mews bot24/7 telephone support - business critical issues24/7 chat support - Mews team24/7 telephone Support - all enquiresPrioritized responses on ticketsOn demand emergency supportAPI integration advice
We are more than just software
Our best-in-class customer support teams are on hand 24/7, every day of the year. They’ll answer your questions, help you master the art of guest experience, and make sure you’re getting the most out of Mews. We’ve also got bundles of detailed help documentation, educational resources, and training programs to guide you.
* Minimum package value is applied. For the prices of training and consultations, one-time implementation packages apply. Please contact us for a price quote.