The Mews Blog
Industry trends (12)
Industry trends (12)
Into Hospitality’s Future with Chatbots
Chatbots are like Marmite (yes, that controversial, salty, British spread made from yeast extract): they’ve been around for longer than you may think, you either love them or hate...
Hospitality Trends to Watch in 2019
Mews 2018 Summit Expert Panel: The Future of Payments
The problem of payment bottlenecking in hotels was one of the reasons why Richard Valtr founded Mews, and he invited two industry experts, Edward...
Why Oracle Must Hate Oracle Hospitality
Richard Valtr, Founder of Mews Systems, writes about why he feels that software giant Oracle’s hospitality division contradicts its technology...
The pointless stuff hotels still do
We’ve seen plenty of hotels, hostels and apartments in our time and we often find ourselves wondering why so many still hold on so adamantly...
Who's Afraid of Payment Automation?
Manually hotel processing payments is the single biggest drain on time and manpower for any hospitality operation so we decided to do a...
No More Manual Reporting
Quick read - Reports shouldn’t have to be produced manually nor should you have to wait to be able to access them. It’s 2018 and with a...
How to Embrace Negative Feedback at your Hotel
Quick read - Research shows the effect of reviews on hotel conversion rates and pricing is massive with travellers four times more likely to...
An Open Letter to the OTAs : are you the dinosaurs now?
Dear OTAs, As ex-hoteliers that first used your platforms when you were young startups much like we are today, we recognise that you once...
GDPR - a Blessing in Disguise
What is GDPR? In a nutshell, the General Data Protection Regulation (GDPR) is all about your guests’ privacy rights. Importantly, it is not...
Modern Accounting for Modern Hotels
In the hospitality industry, accounting is often one of the most technologically antiquated departments. Stacks of invoices and labour...
How to Find the Right Price
90 percent of the world’s properties still don’t use a proper hotel rate management software despite the potential revenue uplift it could...
How Hotels and Hostels can Supercharge Direct Bookings
The reality within the hotel industry is that online travel agencies (OTAs) are increasingly favoured by travellers who would rather have one...
Personalization: the future of the hotel experience for the on-demand generation
At the recent Hotels.com conference in San Francisco, world renowned futurist Dr James Canton presented his anticipated blue-sky Hotels of the...
Why Saving the Planet with Free Pizza is the Modern Way of Upselling
We have invited Erik from Oaky to write a guest-blog. We have seen a tremendous interest in their product in the last weeks since they went...
7 Changes to Make an Instant Improvement Across Every Department
As a general manager, every decision you make is scrutinised by your staff, and so being a leader requires you to affect every department in...
The hidden rising costs of OTAs
Hotels are paying the price for inadequate security, and largely further enriching the OTAs in the process. We would like to expose one of...
Overcoming the Challenges of Revenue Management in Hostels
Hands up anyone, who knew what they wanted to do after leaving school? Like most people I didn’t really know what to study or which career...
How Booking.com, Expedia and TripAdvisor are helping hotels drive more direct..
Let’s be honest, if you’ve visited the Internet lately, it’s not hard to find AdWords ads from Booking.com, Expedia or TripAdvisor. Big...
Drive More Conversions and Direct Bookings with Promotion Codes
We’ve decided to highlight another of our favourite, but highly under-utilised features of Hotel Booking Engines: “Promotion Codes”. Creating...
Hotel Management from the Palm of your Hand
Mews Systems unveils a unique mobile solution for hotels, apartments, B&Bs and hostels, presenting a radical rethink of the way these...
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