Front office operations

How to boost upsells by 600% with front desk upsell automation

Best practices

19 Oct 2023

Hotel upselling is one of hospitality’s hottest topics. And with good reason – upsells drive more revenue and TRevPAR, motivate staff and personalize...

What are the best practices for managing boutique hotels?

Best practices

26 Apr 2023

What features must your boutique hotel have? A hotel’s features are ultimately what pushes a guest over the edge to make a purchasing decision. Of...

Best 15 ideas to enhance hotel guest experience

Industry trends

Guest experience

26 Jan 2023

Why is it important to enhance hotel guest experience? Enhancing the hotel guest experience through different means is crucial in order to enforce...

What are the roles and responsibilities of a General Manager in hotels?

Industry trends

18 Nov 2022

What is a hotel General Manager? A hotel General Manager is a hospitality industry professional who ensures the proper functioning of a property,...

What are the benefits of hotel automation for small properties?

Technology

23 Aug 2022

What is hotel automation? Hotel automation is a way of optimizing manual processes by relying on technology and software that allows you to get...

Nine benefits of having a mobile app for a hotel chain

Technology

2 Aug 2022

In today’s digital world, apps have become a crucial part of every industry, and hospitality is no exception. A hotel mobile app can help take your...

What is an accessible hotel room and what should it include?

Industry trends

5 Jul 2022

What is an accessible hotel room? While in a perfect world, all hotel rooms would be made to suit any kind of guest, the idea of an accessible hotel...

What are the main features of front office software for a hotel?

Technology

31 May 2022

Seven key features of a front office software No matter the size of your hotel, front office software is one of the investments you won’t regret. It...

Six benefits of managing online real time reservations in your hotel

Industry trends

Technology

20 May 2022

Real-time bookings have never been more important if you want to compete in the modern travel world. These types of bookings are a win-win for both...

What are hotel guest profiles and how can you create them?

Industry trends

18 May 2022

What is a guest profile? A guest profile is essentially a way of keeping track of your guests so that you can better optimize your operations and...

Guest journey: get ready for zoomers

Industry trends

28 Apr 2022

This article was originally featured on our Mews Dev blog and you can read more of their content here

Living with staff shortages: how to run a property with a reduced team

Industry trends

10 Feb 2022

Unless you’ve been living under a rock blessed with an abundance of eager workers, you’ll have noticed that there’s a hospitality shortage right now....

Six most important challenges faced by the hotel industry

Industry trends

9 Jun 2021

No industry is perfect, and of course when running a hotel, challenges are sure to arise. These challenges are amplified by the fact that there is a...

How to create the best hotel pre-arrival emails

Marketing & distribution

12 May 2021

It’s easy to dismiss the hotel pre-arrival email as a nice to have. After all, you’ve already emailed these guests with their booking confirmation,...

How to improve your hotel operations processes

Best practices

24 Apr 2021

Having streamlined hotel operations processes is one of the most important elements of a successful hotel and a seamless guest experience. Guests...

How to effectively manage your hotel inventory

Best practices

9 Mar 2021

Managing the hotel inventory effectively is one of the key strategies to maximizing revenue in the hospitality industry. Only by controlling and...

How do you reduce hotel operating costs? What's the best strategy?

Best practices

19 Feb 2021

Rising hotel operating costs can significantly affect your bottom line. Managing expenses, therefore, is critical in ensuring long-term financial...

8 advantages of self service kiosks for hotels

Technology

14 Feb 2021

Before we get to all the perks of hotel kiosks, let’s take a moment to clearly define and understand their importance within the hospitality...

6 keys to improving the front desk operations in a hotel

Best practices

10 Feb 2021

How to improve your front desk operations

All you need to know about hotel door locks

Technology

17 Nov 2017

Locks and keys are undergoing a rare historic shift from mechanical to electronic, after having evolved little for millennia. The foundations for...