The Mews Blog

6 Apr 2020

“I tell my hotelier colleagues that Mews has changed everything for us”

Hotel Harmony is renowned for its guest experience. How do you keep the love flowing? Our guests love that we are a family – not just myself and my parents but my staff, many of...

27 Mar 2020

“Our checkout time has gone from 5 minutes to 2 minutes, easily” | The Opera..

Michael Böhler is the General Manager of The Opera Hotel, a four star, 58 room property in Zurich, Switzerland. Moving to Mews not only gave them...

Product 26 Mar 2020

Elevate your guest experience with Breezeway’s operations & services platform

Breezeway have spent the last few weeks creating a COVID-19 resource center that shares guidance and best practices on property care, communication,...

23 Mar 2020

“Our entire operation has become more efficient” | Wayfarer Hotel Kyoto Shijo..

The Wayfarer Hotel Kyoto Shijo is the first hotel of the Wayfarer Hotels, which has big plans afoot to expand its Japanese presence in 2020. They...

Company 20 Mar 2020

A message about Coronavirus, from Matt and Richard

Dear Mews community,

Product 19 Mar 2020

Build a personal connection with guests before, during and after their stay..

Digital guest engagement and upselling tool for hotels

17 Mar 2020

“What's great about Mews Payments is that you hardly even notice it's there” |..

We visited Claudia van den Berg, Managing Director for Boutiquehotel STAATS Haarlem, at her beautiful hotel to chat about how Mews has improved their...

Company 13 Mar 2020

Mews Iberia celebrates its 222nd hotel

They say that three is the magic number, but we think they may have been one out. This year is all about the number two. Why? Because it’s the second

Product 12 Mar 2020

Communicate with your guests via their favourite messaging app with EasyWay

Direct guest communication solution with AI and upselling capabilities for hotels EasyWay has an average guest usage rate of 35.1% Engaging guests...

Product 5 Mar 2020

Deliver phenomenal guest service with HelloShift

Company 3 Mar 2020

The hotel that led me to Mews

Hi. My name is Rosta and I’m from Mews. But how did I get here? Let me tell you a story. The story about a hotel that led me to Mews.

Product 27 Feb 2020

Supercharge your revenue management strategy with Duetto

Revenue management/RMS, intelligent reporting, contracted business optimization Hotel clients using GameChanger have recorded an average RevPAR...

Industry trends 24 Feb 2020

Raiders of the lost content

Ever since I entered the digital environment, content has always been at the centre of all architectural decisions and design. Remember the terms Web...

Product 20 Feb 2020

Enhance the guest experience and increase in-stay revenue with Criton

Save an average of £10,000 on OTA commission per year (based on an average 2% saving for a 100-bed hotel with a £120 ADR and 80% occupancy) ...

Product 13 Feb 2020

Boost direct bookings and embrace automated communication with HiJiffy

AI-powered chatbot and communication platform for hotels HiJiffy was considered the Most Innovative Solution in Tourism by the World Tourism...

Industry trends 12 Feb 2020

What's new with hotel door locks?

Back in the heady days of November 2017, we wrote a blog post about hotel door locks. It’s really good — you should check it out before reading this...

Industry trends 3 Feb 2020

Hotel hacks to run a modern, profitable property

One of the perks of working for Mews is that I get to travel. Not only that, I get to see loads of different hotels: from boutique to corporate; from...

Product 30 Jan 2020

Expand your property’s online reach with RoomCloud

Revenue management/channel manager, booking engine, metasearch connection Connect your property to over 500 OTAs Benefit from 15 supported payment...

Industry trends 29 Jan 2020

The Future of Hotel Rate Distribution: getting back on track

I commute. Not every day, but enough to ‘appreciate’ the experience of it. I commute from Whistable, Kent, to London, which — on paper — should take...

Product 16 Jan 2020

Set the perfect room price automatically with Atomize

Lift up your revenues by 9 to 18%using Atomize The automation used in Atomize will save you several hours per week What problem(s) are you...

Company 15 Jan 2020

People of Mews: Introducing Bastian Stošić, MD of the DACH region

Meet Bastian Stošić, Managing Director of the DACH region!

Product 9 Jan 2020

Take communication at your property to the next level with Flexkeeping

Save one hour of operational time per room every month with Flexkeeping’s efficient communication options Reduce internal phone calls by 70%-90% ...

Company 8 Jan 2020

Mews wins Best Property Management System at the HotelTechAwards

We’re officially the best in the business after winning this prestigious award

Product 2 Jan 2020

Intelligent upselling and customer communication with Bookboost

An opening rate of 99% means guaranteed reach to your guests Start communicating with your guests with a 10% engagement rate Increase your ...

Product 19 Dec 2019

Upgrade your revenue and avoid overbooking with UpsellGuru

Allow your guests to bid on unsold deluxe rooms and see an increase of revenues up to €10,000 per month On average, the probability to up-sell...

Product 13 Dec 2019

Provide lightning-fast customer service with Quicktext

Quicktext is able to manage 80% of your customers requests Your frontdesk staff save several hours per week on tackling frequently asked questions...

Product 5 Dec 2019

Take a quicker route to the data you need with Hotellistat

Save time - work less: weekly time saving of 5 hours. Reply to nearly 80% of all of your reviews directly in the system! Use Hotellistat as a true...

Company 3 Dec 2019

Mews acquires Planet Winner in a strategic European partnership

Product 28 Nov 2019

Get customer feedback and build trust with GuestRevu

Increased review volume of 323% compared to organic reviews collected of Mews hotel clients using GuestRevu Increase your review rating with ...

Company 19 Nov 2019

WTM 2019 Recap

In the wake of WTM 2019 (and another ‘Best Stand’ award for Mews – two years running!) it’s time to reflect on what we’ve learned and what’s on the...