Customers
Industry | 22 March 2022
One of the biggest changes we’re seeing in hospitality is the willingness to think beyond the traditional heads in beds mindset. There’s a...
Product | 18 March 2022
The world of software creation has been talking about continuous delivery for quite a while. Most of you are probably familiar with the picture...
Industry, Product | 7 December 2021
For a property to fully maximize its revenue, you need to utilize its space in the most efficient way. This sounds simple, but historically it hasn’t...
Industry | 22 May 2021
If you’ve ever gotten bad hotel reviews you know the hassle that goes into mitigating the rippling effects. Statistics show that travelers are 21%...
| 19 January 2021
While COVID-19 put much of the world on hold, EMA House Hotel Suites and Serviced Apartments in Zurich saw it as an opportunity to move their...
| 3 September 2020
Although for many hoteliers around the world the slow recovery is already underway, there are many who still feel the struggle of a constantly...
| 29 July 2020
As hotels continue to open up around most of the world, we’re speaking to a variety of hoteliers to understand their decision-making process for...
| 23 July 2020
Hotel Reopening Diaries talks to properties around the world about how they’ve been coping with the fallout from COVID-19. Although occupancy rates...
| 7 July 2020
When should hotels reopen their doors? What do hoteliers need to do differently to keep guests and staff safe, while trying to remain profitable?
| 2 July 2020
One of the most dramatic outcomes of recent lockdowns and travel bans was the closure of so many hotels. For the first time in recent memory,...
| 23 April 2020
The Machefert Group is one of the leading independent hotel groups in France. Paris is their hub, with 19 hotels, seven bars and five restaurants, as...
| 14 April 2020
Meet Jelle Landman, hotelier of the future. He looks like a pretty normal guy – apart from the fact that he’s always exceptionally dressed – but he’s...
| 6 April 2020
The de Smet family weren’t experienced hoteliers when they opened the doors of Hotel Harmony, one of Belgium’s top three hotels, in 2005.
| 27 March 2020
Michael Böhler is the General Manager of The Opera Hotel, a four star, 58 room property in Zurich, Switzerland. Moving to Mews not only gave them...
| 23 March 2020
The Wayfarer Hotel Kyoto Shijo is the first hotel of the Wayfare Group, which has big plans afoot to expand its Japanese presence in 2020. They were...