Whistle
Whistle is the number-one rated Guest Messaging Platform. With over 85% of travelers carrying their smartphone, Whistle allows hotels and guests to communicate via SMS text messaging and mobile messaging pre, during, and post-stay. Whistle enhances customer service through real-time guest engagement, helping boost service scores while streamlining internal communication and operations through team messaging.
Features
- Automatically sync reservations
- Create automated messaging rules (e.g. pre-arrival welcome message)
- Personalize messaging outreach to guests (e.g. by name or arrival date)
- Segment different messages to different guest types (e.g. VIPs)
Mews package
Can only be purchased by users on the Professional plan or the Enterprise plan.